è possibile frequentare GRATUITAMENTE un corso che fa parte di un progetto finanziato dalla Comunità Europea. ONE MINUTE MAY SAVE A LIFE. Un corso per imparare a riconoscere, dalla sola voce, il profilo psicologico di una persona che chiama al telefono, comprendere se stia mentendo o meno, e, soprattutto, per guidarla verso la soluzione di un problema. Il corso è nato per le esigenze del personale di gestione delle emergenze (pronto soccorso, polizia, ecc.), ma è aperto gratuitamente a tutti quelli che si iscrivono con il form qui riportato:
UNIVERSITE’ EUROPEENNE – International Training Academy – announced the deployment of the European Project “A minute can save a life” (October 1, 2015 – September 30, 2017) – Erasmus KA2 Cooperation for innovation and sharing best practices.
Strategic partnerships for education/training for emergency service 112.
The project’s objectives are:
The project proposed by partners is highly innovative, due to the fact that, as a consequence of its implementation, it shall result a training course containing eclectic and holistic specificities of approaching the psychological mechanisms of response to emergency situations and the strategies of communicating with the caller, and, especially, the identification of increased number of false calls.
The development of the training course shall be based on innovative learning methods – interactivity;
role play; case studies; aquarium technique; practice and case studies every 40 minutes of theoretical
studies; beneficiaries’ development of skills and habits regarding the impact of emergency situations;
beneficiaries’ development of emotional ability to understand cognitive, emotional and behavioral
processes; continuous assessment. Moreover, the intervention during the training course
development and its testing by experts that deal daily with emergency situations (e.g. SMURD
Foundation’s recue experts), by practical simulations, combining the experience of the two categories
of experts (trainers and rescuers), entails the creation and the implementation of a heterogeneous
and practical, objectives-oriented training course.
The training structure and the modules shall be prepared by combining the expertise and various
experiences and practices of certain experts in Europe, i.e. Romania, Italy, UK and Cyprus, who will
work together, will exchange good practices and will contribute to achieving and testing the training
course, but also the dissemination and transfer of results after completing the project.
Likewise, the project is innovative by its results:
The platform will be a major source for developing the competences of 112 dispatchers, of study cases / learning materials, during the project implementation and subsequent to its completion, providing continuity and sustainability of the project.
Apart from the intellectual outputs (detailed in intellectual outputs section) resumed as:
We expect other results, such as:
The distribution of tasks and activities is based on each partner’s expertise as detailed in the project. Summarizing, the responsibilities between the partners are:
In particular, the Ro-coordinating partner will be responsible for the overall: project management (preparation, monitoring and quality management; risk management; evaluation; project’s follow-up; dissemination and projects sustainability). But, all partners will be involved in each of these phases/activities.
The communication between the partners will be ensured based on a communication plan agreed
by the partners, designated to ensure continuous, efficient and qualitative communication. The
partners will use specific communication methods/ instruments, as such:
Indirect participants who will benefit of the project’s activities are para-physicians, physicians, firemen, ambulance and emergency staff, in charge with second tier of the emergency rescue chain (having direct link with injured persons) that will use the e-learning platform and benefit from the training course, materials, case studies uploading on this platform; as well as participation to multiplier events. We estimate an approximate number of total 2000 indirect participants from all partners’ countries.
The direct beneficiaries of the project are 112 dispatchers selected by each partner either from the
central structure and regional dispatching services. We estimate a total number of 95 trained 112 dispatchers, divided as follows:
Click HERE to fill in the Questionnaire for dispatchers.
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